Beware of Test and Trace Scams
First posted 16/06/20
Advice received from North Somerset Council
Fraudsters are always quick to try to take advantage of new circumstances and the coronavirus pandemic is no different.
In other parts of the country, councils are highlighting scams in their areas in connection with test and trace. The Test and Trace Service has been set up to alert people who have been in contact with someone who has coronavirus symptoms.
While North Somerset Council is not aware of any of these scams operating in the area (although some have been reported in neighbouring Bath and North East Somerset), they are warning residents to remain on their guard and not fall prey to those trying to con people out of money via bogus text messages, emails or calls.
The genuine Test and Trace Service will never:
- ask for bank account details
- ask for any passwords or PIN numbers or ask you to set up any passwords or PIN numbers
- ask for a payment
- ask you to purchase a product
- ask for social media identities or login details
- ask you to download any software onto your PC or ask you to hand over control of your PC, smartphone or tablet to anyone else
- ask you to call a premium rate number to speak to the NHS (for example, those starting 09 or 087)
- disclose any of your personal or medical information to your contacts
- provide medical advice on the treatment of any potential coronavirus symptoms
- ask you to access any website that does not belong to the government or NHS.
If residents are asked these types of questions they should report the incident to Action Fraud at: Link to action against fraud site (will open in a new window)