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Update 4th February 2020
I am pleased to report that Truespeed have finished in Lampley Road this afternoon.
Steve Dixon, Parish Clerk, 4th February 2020
Update 30th January 2020
Having discussed the matter with Truespeed, I am now advised that they were always going to dig another trench on this stretch this week. This is not what Mike Sewell and I were led to believe and which we described in the update dated the 8th January below – the wording for which was signed off by Truespeed.
I can only apologise on their behalf – particularly to the residents of Lampley Road – and can advise you that their Customer Service phone number is 01225 300 370. The work will – allegedly – complete by the end of Friday 31st January
Steve Dixon, Parish Clerk, 30th January 2020
Note 29th January 2020
I am investigating with Truespeed why they have dug another trench in the Lampley Road. This is contrary to what we were told earlier in January. This will be updated when I get some answers
Steve Dixon, Parish Clerk, 29th January 2020
Update 11th January 2020
The work to install the Western Power cable in the Lampley Road ducting is now scheduled by Truespeed and their contractors to take place from Monday 27th January running to Friday 31st January. There will be digging in Lampley Road necessitating the use of traffic control measures but the work should be completed and the road surface fully restored by the Friday. Access to properties along this stretch will be maintained.
Steve Dixon, Parish Clerk. 11th January 2020
Posted 8th January 2020
Mike Sewell, Chairman of the Parish Council, met with representatives of Truespeed on the 6th January to express the concerns that have been raised about Lampley Road and to understand the plans for the wider fibre broadband across the rest of the village.
Because Truespeed are installing completely new infrastructure through the village there was always going to be some disruption with the section along Lampley Road being the most disruptive as this is the most highly trafficked area and where works are required in the ground. For the most part the plan is for cabling to take place above ground using existing poles and underground using Open Reach ducts that are already there.
The purpose of the trench dug on Lampley Road was to route a new fibre optic cable duct from the motorway bridge to the nearest available Open Reach ducting junction in the village. The channel is currently only temporarily filled because it will be shared by a Western Power Distribution cable which is to be installed by the end of January. The temporary “fill” of this channel is not to a good standard and Truespeed assure us it is to be temporarily repaired immediately. Truespeed have acknowledged that that the previous temporary works were not well managed by their sub-contractor and more disruption was caused than should have been – particularly to the residents of Lampley Road. It will not be until later in the month when the additional cable is added that a permanent reinstatement of the road surface will be undertaken and all road signage reinstated.
Works to install further cables will be carried out through January to March and will involve some local traffic control protection for workers as they lift man hole covers or climb poles to install the fibre optic cables. This will include work along the Lampley Road from Kingston Bridge to Kingston Seymour to get the main fibre cable fed through existing Open Reach ducts so expect some specific and temporary lights whilst this cable is brought to the new main cabinet that will be installed just after the village gates coming into the village.
Finally, once the main network is installed, Truespeed will send their “Home Connect” team to make the final connections from the cable into homes. The nature of this connection will vary depending on the individual circumstances and Truespeed will have discussed this with their customers long before final installation.
Recognising that this all represents major upheaval for the village if you have a concern please do not hesitate to raise it with the Parish Council (parish clerk), we are happy to work as a liaison with Truespeed so as to keep disruption to a minimum whilst we hopefully bring much faster online communication to most of the village.
Steve Dixon, Parish Clerk. 8th January 2020